What is NABH?
NABH stands for National Accreditation Board for Hospitals and Healthcare Providers. The primary purpose of NABH is to establish and operate an accreditation program for Healthcare and Hospital organizations. The constituent Board of Quality Council of India takes care of the much-desired requirements of the consumers so that they can set some targets and Benchmarks for the progress of the health industry. The NABH is supported by various stakeholders like consumers, government, and industry. Of all the stakeholders, consumers, significantly, the patients are highly benefited from the norms of NABH.
Benefits of NABH Accreditation
There are a lot of benefits to all the hospitals/ clinics with Full NABH or the Entry level NABH. Some significant benefits of NABH have been listed below:
- Hospitals get better rates from insurance companies and government panels. For example, CGHS pay 10-20% higher reimbursement rates to NABH empanelled hospitals.
- Source of huge recognition to the hospital, and helps build customer trust.
- Makes the hospital eligible for the service of global patients..
- Regularly monitored results help the employees and other staff members to ensure better services and amenities to the patients.
- Reduction in Hospital Infections, Medical Errors and Accidents, resulting in reducing unnecessary stay at the hospital
- Reduction in Costs through improving Operational Efficiency
- Better Staff Utilisation through training & clearer assignment of roles and responsibilities with credentialing and privileging
- Optimising usage of Materials with better Inventory Management, avoiding of Stock-outs
NABH Programs
NABH has accreditation programs for:
- Hospitals
- Nursing Homes
- Health Care Organizations
- Blood Banks & Transfusion services
- Primary or Secondary Health Centers
- Medical Imaging Services
- Dental Hospitals/Centers
- Eye care Hospitals/ Clinics
- AYUSH hospitals, etc.
Procedure for NABH Accreditation
It is a five-step procedure to apply for NABH Accreditation:
Submission of application to NABH
The application should accommodate the application fee, self-declaration on the terms and conditions, filled self-assessment form, And other mandatory documents like Hospital policies, fire NOC, lift NOC, MCA related NOC, police NOC, Pollution NOC, address proof, and ID of the day Hospital directors, Bank statements and electricity bill, amount of shares, details of the percentage of shareholding, Signage NOC and other related documents.Review of application by NABH
Once the officers associated with NABH receive the application of the aspirant hospital, they are supposed to scrutinize it with an acknowledgment letter for the submission and the unique reference number so that they can track the process.Pre-assessment by committee members
NABH sends a principal Inspector or evaluation team to ensure the following aspects or for the final assessment:- Preparation of the aspirant hospital for the final assessment
- Reviewal of the authenticity of documents submitted by the hospital
- Clarification in the practice of the evaluation by the employees of the hospital.
Final-assessment
The aspirant hospital must take the final assessment after making the officials’ corrections during the pre-assessment by committee members. The concerned person will do a last review of all the functions and services in the final evaluation. Afterward, the hospital will get its accreditation certificate from NABH. The validity of that certificate is for three years.Reassessment and surveillance
Since the validity of accreditation is for three years, the committee of NABH schedules a cycle of three years for the surveillance and reassessment in the hospitals. It is the hospital’s responsibility to apply for reassessment at least six months before the expiry of the validity of the accreditation. There are consequences if the hospital does not apply for the reassessment and surveillance in the given time.NABH Documents Required
There are several statutory and non statutory documents that the NABH team will ask you to update on their protol. Key documents required by NABH are listed below:
- Hospital registration certificate
- Hospital photographs
- Any other Empanelments/ Accreditations
- Details of doctors and support staff
- List of the services provided
- Bio-medical waste certificate
- NOC from Fire department
- Lift NOC (If elevate available )
- SOPs for the various quality procedures followed at the hospital
NABH Requirements
There are several infrastructure and quality requirements that NABH has w.r.t to Operation theather and other parts of the hospital. The Key requirement are listed below:
- Disabled friendly passage, halls, and washrooms
- Modular OT
- CSSD room
- Laminar flow
- Bio-medical waste room
Preparation for NABH Accreditation
To get your Hospital accredited by NABH, the administration should prepare a plan of action to obtain a goal. The first step is to appoint a person to coordinate and check on all the activities that seek accreditation.
- The first step is to nominate a person who is familiar with the existing quality assurance system. In this way, the officer can figure out the loopholes where the hospital needs to work and what improvements are to be made.
- There must be an excellent understanding of the aspirant hospital about the assessment procedure of NABH.
- The officers appointed by the hospital should set the Benchmarks and ensure the higher standards to be implemented.
- Before presenting the quality standards to the NABH team, the hospital should undergo a self-assessment drive. If they find everything upto the mark, they can move forward with submitting the application form.
Standards to maintain for Full NABH Accreditation
There is a complete set of standards that an aspirant hospital should maintain before presenting itself for the evaluation and grant of approval:
There is a specified structure for quality improvement in the care provided to the patients by the hospital. It helps build a quality culture to maintain for all the hospitals for the grant of approval.
Patient-centered standards
- The Care of Patient (COP)
- Access, Assessment & Continuity of Care (AAC)
- The Management of Medication (MOM)
- The Hospital Infection Control (HIC)
- The Patient Right and Education (PRE)
Organization-centered standards
- The Responsibility of Management (ROM)
- The Continuous Quality Improvement (CQI)
- The Facility Management and Safety (FMS)
- The Information Management System(IMS)
- The Human Resource Management (HRM)
How MantraCare helps in NABH Accreditation
At Mantra Care, we help hospitals to achieve compliance with NABH. Our team keeps updating all the NABH policies and function changes to fulfill the gap so that the hospital never fails to achieve its aspirations.
If we work systematically, we are already halfway done. So here’s a step-by-step guide that hospitals can follow to get NABH done via us:
Reassessment and surveillance
Since the validity of accreditation is for three years, the committee of NABH schedules a cycle of three years for the surveillance and reassessment in the hospitals. It is the hospital’s responsibility to apply for reassessment at least six months before the expiry of the validity of the accreditation. There are consequences if the hospital does not apply for the reassessment and surveillance in the given time.Fill MantraCare NABH form
Connect With the Mantra Care team to discuss specific details. The call may take more than expected time to discuss the requirementsConnect with our quality consultant
Once you finalize terms with the Mantra Care team, we will move forward with the allotment of duties to the account manager & NABH quality consultant to understand your needs and provide solutions to facilitate the process.NABH standards implementation
Our consultants train your team for NABH quality standards. We perform a need gap analysis to ensure that all the improvement areas are taken care of.NABH certification
We train you for the final assessment. Once the process is completed, you will get the registrations and certifications.Top NABH Empanelment Consultant
We are one of the top agents/ consultants for empanelment with NABH. Our team includes doctors, healthcare professionals and certified quality consultants. Benefits of partnering with us include
Our Clients/ Partners
Our Services
Frequently Ask Questions
What is NABH full form?
NABH is short for National Accreditation Board for Hospitals and Health Care Providers. The objective to establish this board was to set a benchmark of standards, as well as to improve the quality of health care services in India. NABH also aims to provide easy access to healthcare for all classes of the population through various methodologies and tools.
NABH registration, therefore, implies that the healthcare organization is accessible and also capable to improve its efficiency. And that the quality and operational systems are well-defined and implemented within the facility.
How NABH helps build customer trust and get you more patients?
NABH Registration Assures Your Customers About
Commitment to create a culture of operational quality, patient safety, and accountability towards patient care.
Protocols and policies followed for “patient care, medication management, medical records, infection control, consent process, patient safety, clinical outcomes, and staffing” are as per International Standards.
Patients are treated with respect and dignity.
Patients are involved in planning and decision making about medical care to be provided to them.
The only qualified and trained staff treats the patients.
Feedback from patients is solicited and complaints, if any, are addressed.
Billing and tariff lists are available to be checked and are prepared with utmost transparency.
The services are continuously monitored for the scope of improvement.
The facility is committed to preventing the occurrence of an adverse event.
How can I be sure about the safety of my documents with Mantra Care?
We understand the importance of the confidentiality of documents. We have access to the systems and processes that help us keep the customer information safe and secured when it is being stored. We continuously keep an eye on our systems to ensure the security breach and vulnerability regularly.
How to empanel my hospital under NABH ?
You can apply directly via the NABH website. Also, you can take our consultancy services. We are experts in NABH empanelment, and take care of the empanelment process end to end.
What are the charges for NABH empanelment?
Our consultation is free for our partner hospitals. However, if you are not keen to partner with us, there’s a separate cost model for the same.
What are the charges for NABH empanelment?
Our consultation is free for our partner hospitals. However, if you are not keen to partner with us, there’s a separate cost model for the same.
Why should you empanel with NABH?
NABH empanelment gets you several benefits such as more revenues, more patients and higher customer trust.
What are the benefits of partnering with MantraCare?
MantraCare supports partner hospitals in growing. We help you in hospital setup, empanelments, CRM, rate negotiations, machine procurement, claim processing & online Marketing. By leveraging our brand, you can increase patient flow, utilization and profits.
What is the International Recognition of NABH Registration?
National Accreditation Board for Hospitals & Healthcare Providers is an institutional member of ISQUA, the International Society for Quality of Health Care, as well as a member of its board and accreditation council. NABH standards for hospitals are recognized by ISQUA.
NABH is also one of the founding members of the newly developed Asian Society for Quality Healthcare. The purpose of incorporating ASQH is to strengthen the Asian representation at the International level and enhance the quality of structure in health care.
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